Last revision: 6. December 2023
Arco IT GmbH is the content operator of the website https://arco-it.ch/ and all websites and services published on it and is therefore responsible for the collection, processing and use of your personally collected data. We take the protection of your personal information very seriously. Personal data is only collected on our website to the extent necessary. In no case will the data collected in this way be passed on or sold. We may change our privacy policy at any time. The changes will be published on arco-it.ch; you will not be informed separately.
The responsible body within the meaning of the Data Protection Act is:
Arco IT GmbH
Bertram Dunskus
Albulastrasse 34
8048 Zurich
Switzerland
+41 44 244 02 20
Governing Law
Our Privacy Policy is designed to meet the requirements of the Swiss Federal Act on Data Protection (“FADP”) and the EU General Data Protection Regulation (“GDPR”). However, whether and to what extent these laws are applicable depends on the individual case in question.
Scope
With this data protection declaration, you as a user receive information about the nature, scope and purpose of the collection and use of your data by Arco IT and integrated data processors (providers).
Collection of General Information
With each access to our offer, information is automatically collected by us or the provider. This information, also known as server log files, is of a general nature and does not allow any conclusions to be drawn about you.
These include: name of the displayed website, file, date, amount of data, web browser and web browser version, operating system, the domain name of your Internet provider, the so-called referrer URL (the page from which you accessed our offer) and the stored IP address. Without this data, it would not be technically possible to deliver and display the contents of the website. In this respect, the collection of data is absolutely necessary. In addition, we use anonymous information for statistical purposes. They help us to optimize the offering and the technology. You can see this purpose on Google Analytics.
Handling Personal Data
Definition: Personal data is any information that clearly identifies a person. This is data that can be traced back to a person. This personal data includes the first name and name, telephone number and e-mail address. Personal data also applies to information on websites that have been accessed. This data will only be collected and used if you confirm this by consent, for example in the case of e-mail correspondence or on a website.
What data do we collect from you and from whom do we receive this data?
First and foremost, we process personal data that you provide to us, or that we collect when operating our website. We may also receive personal data about you from third parties. These may be from the following categories:
- Personal master data (name, address, dates of birth, etc.);
- Contact information (cell phone number, email address, etc.);
- Financial data (e.g. account details);
- Online identifiers (e.g. cookie identifier, IP addresses);
- Location and traffic data.
Under what conditions do we process your data?
We process your data in good faith and according to the purposes set out in this privacy policy. We pay attention to transparent and proportionate processing.
If we are exceptionally unable to comply with these principles, data processing can still be lawful because there is justification. In particular, the justification is:
- Your consent;
- The execution of a contract or pre-contractual measures;
- Our legitimate interests, unless your interests prevail.
In which cases may we disclose your data to third parties?
a. Principle
We may need to use the services of third parties or affiliated companies and commission them to process your data (so-called processors). Categories of recipients are namely:
- Accounting, fiduciary and auditing companies;
- Consulting companies (legal advice, taxes, etc.);
- IT service providers (web hosting, support, cloud services, website design, etc.);
- Payment service providers (only with your prior consent);
- Tracking, conversion and advertising service providers (exclusively after your prior consent).
We ensure that these third parties and our affiliated companies comply with the requirements of data protection and treat your personal data confidentially.
We may also be required to disclose your personal data to public authorities.
b. Disclosure to partners and cooperating companies
We partly cooperate with different companies and partners who place their offers on our website. If you make use of such an offer, we may transmit your personal data to the corresponding partner or cooperation company (e.g. name, function, communication, etc.) whose offer you wish to take advantage of. These partners and cooperation companies are independently responsible for the personal data received. After the data has been transmitted, the data protection regulations of the respective partner apply.
Comments
If comments or other contributions are written and published on our website, we store the IP address, the username and the time of creation. This data is collected for security reasons, as we can be prosecuted for illegal content (prohibited propaganda, insults, etc.). In such a case, the information is used to determine the identity of the author.
Contact Form
When you contact us via the online form, the chatbox, or by e-mail, we will store the information you provide in order to answer your request and to ask possible follow-up questions. This includes information like the name, address, telephone number and e-mail address as a means of contact and communication. On request, we will inform you which personal data has been collected and stored. In addition, we correct or delete the data on request, provided that your request does not conflict with any legal retention obligations. For inquiries as well as your request for correction or deletion of the data, please use the contact details mentioned in this data protection declaration above. In order to ensure the security of your data during transmission, we work with current encryption methods (such as SSL) over HTTPS.
Integration of Third-Party Services and Content
Our offer sometimes includes the content and services of other providers. These include, but are not limited to, Google Maps, YouTube, LinkedIn Social Plugin, Google Tag Manager, Hubspot, reCAPTCHA, Global Site Tag, Hubspot Manager, US Privacy User Signal Mechanism, Hubspot Conversations, DealFront and graphics and images from other websites. In order for this data to be accessed and displayed in the user’s browser, the transmission of the IP address is absolutely necessary. The providers (hereinafter referred to as “third-party providers”) thus perceive the IP address of the respective user. Although we make every effort to use only third-party providers who only need the IP address in order to be able to deliver content, we have no influence on whether the IP address may be stored. In this case, this operation is used, among other things, for statistical purposes. If we are aware that the IP address is stored, we would like to inform our users.
Cookies
This website uses so-called ‘cookies’. These are text files that are stored on your computer from the server. We do not share this data with third parties or link it to personal data without their consent. Cookies perform two main tasks. They help us to make it easier for you to navigate through our offer and enable the correct presentation of the website. They are not used to inject viruses or start programs. In your browser, you can deactivate all or part of cookies in the settings at any time. If cookies are deactivated, you may no longer have all the functions of this website available to you.
We use cookies:
- To capture your IP address
- To detect the operating system of the device or computer you are using, as well as the type of tablet or smartphone you use to access our website
- To monitor the performance of the website and improve our websites and services
- To see if you have visited us at least once; this means that we can determine the number of visitors who have visited our websites at least once
- To customize elements of the advertising layout and/or content of the pages of the website
- To monitor the use of features and services, traffic, demographic trends and browser version
- To collect statistical information about your use of the Site (including how much time you spent on the site and which pages you visited) and from where you visited the site. In this way, we can optimize the website and determine which parts are most popular with our visitors and thus better align offers with you
- To automatically fill out content from forms
- To collect information about the pages you visit on the website and to assign you to a “market segment/personas”. This information is only collected in relation to the cookie ID you use.
As a user, you have the possibility to access our website without cookies. To do this, the corresponding settings must be changed in the browser. Please check your browser’s help function for how cookies are disabled. However, we would like to point out that this may affect some functions of this website and limit the ease of use.
Using Google Analytics
This website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses so-called “cookies”, text files that are stored on your computer and which enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, due to the activation of IP anonymization on these websites, your IP address will be truncated by Google within Member States of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there.
On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compile reports on website activity and providing other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser within the scope of Google Analytics will not be merged with other data from Google. You can prevent the storage of cookies by setting your browser software accordingly. However, we would like to point out that in this case, you may not be able to use all functions of this website to the full extent.
LinkedIn Social Plugin
This offer uses functions of the LinkedIn service, recognizable by the “in” characters on a white background. The plug-in is provided by LinkedIn Corporation (LinkedIn for short, address: 1000 W. Maude Avenue, Sunnyvale, CA 94085, USA). If you use the LinkedIn feature on our websites, the websites you visit will be linked to your LinkedIn account and made known to other users through your feed. Data is also transferred to LinkedIn. Information on LinkedIn’s privacy policy and privacy settings can be found on their website.
Google Tag Manager
We use the Google Tag Manager on our website. This collects data about user behavior on our website and forwards it to our analysis tools. Google Tag Manager does not have access to the data, it only collects the data. Since Google Tag Manager does not process any personal data, please refer to the explanations on the respective tracking services and the usage guidelines of Google Tag Manager.
Google Maps
How does Maps integration work?
Your IP address is stored for the purpose of using the Google Maps functions. This is usually transmitted to a Google server in the USA. We have no influence on this data transmission. For more information, see the privacy policy of Google.
Why are we allowed to embed this content?
The use of Google Maps is in the interest of an appealing presentation of our online offers and an easy location of the places indicated by us on the website. This is also in our legitimate interests.
What information do you share with providers?
If you are logged into a user account of a provider, you would enable this provider to assign your surfing behavior directly to your personal profile. We would like to point out that we have no knowledge of the specific content of the transmitted data or its use. If you do not want these providers to be able to assign the visit to our pages to your user account, please log out of your respective user account before using our website.
reCAPTCHA
reCAPTCHA is used to protect websites from automated malicious activities, such as spam and fraud. It is a type of challenge-response test used in computing to determine whether or not the user is human. It presents the user with a challenge, such as identifying distorted text or selecting certain images, which must be solved in order to prove the user is human.
Global Site Tag
Global Site Tag (gtag.js) is a JavaScript tagging framework and API that allows you to send event data to Google Analytics, Google Ads, and Google Marketing Platform. It is used to measure website, app, and internet usage data, as well as to optimize ad campaigns and remarket to website visitors.
HubSpot
HubSpot is a powerful marketing and sales software platform that helps businesses grow better. It can be used to create, manage, and optimize marketing campaigns, track leads and sales, host and manage website content, create landing pages, generate and nurture leads, analyze website performance, and much more.
HubSpot Conversations
HubSpot Conversations is a live chat solution that enables website visitors to communicate with website owners in real-time. It can be used to answer questions, provide customer service, and capture leads.
Hubspot Messages
Hubspot Messages is a messaging platform used to instantly engage website visitors. It allows customers to communicate with businesses in real-time via chat, SMS, or Facebook Messenger. Businesses can use it to answer questions, provide support, offer promotions, and more.
US Privacy User Signal Mechanism
The US Privacy User Signal Mechanism is a type of online tracking prevention tool used to give users more control over their online privacy. It provides users with the ability to opt out of certain types of online tracking, such as targeted advertising, by using a special signal sent to website operators. By using this signal, users can indicate that they do not want their activities to be tracked by the website. This can help protect user privacy and give users more control over their online data.
DealFront
DealFront is an analytics service that is based on Google Analytics data. It provides information on what companies visit the website and suggests possible sales leads based on this information. For further information see DealFronts Privacy Policy.
