Phishing Awareness Training For Your Human ‘Firewall’

Did you know your very own employees are the cause of over 40% of data breaches in your organization? *

Arco IT is partnering with KnowBe4 in effort to help you improve your IT security posture. KnowBe4 provides a platform for integrated Security Awareness Training and Simulated Phishing in order to combat the ongoing issue of social engineering.

KnowBe4 phishing cycle

What is Social Engineering?

Social engineering is a hacker’s way of manipulating an individual so that the hacker can gain access to the individual’s computer as to perform actions or divulge confidential information.

Some examples for this include phishing and spear phishing. Phishing can be done through email, telephone, text message, or USB in order to target an individual or organization. This is done by imitating as a legitimate organization so that the individual provides personal information.

phishing email template
phishing over time
With good training, your users are less likely to open malicious emails

Spear phishing is similar to phishing, but in this case the victim is very particularly targeted, as the hacker has done research in order to personalize the attack and gain the victim’s trust. A common example is when a hacker imitates the CFO and requests an immediate funds transfer.

Just like how you would protect and secure your information from breaches in the cloud, you should protect from malicious activity on a base level by training your very own workers to detect untrustworthy electronic communications.  Arco is partnering with KnowBe4 to do just that.

Why KnowBe4?

KnowBe4 is the world’s first and largest new school security awareness and training, and simulated phishing platform. KnowBe4 works with companies of all sizes and from all industries and can adjust in order to ameliorate a company’s cyber security.

The company was named a leader in the 2020 Forrester Wave for Security Awareness and Training Solutions, as well as received the highest possible evaluation criteria score: 17 of 23. Their team consists of highly trained people who strongly support the Universal Declaration of Human Right as well as emphasize the importance of security through various points of view.

KnowBe4 offers an integrated platform in which you can train and phish your employees and see how their Phish-prone percentage™ improves over time. You also get measurable results, thanks to KnowBe4’s new school security awareness training platform. In order to do this, KnowBe4 provides dozens of categories with thousands of real-world, research-based phishing templates in 34 languages so you can tailor the phishing emails to best test your users.

phishing alert

How does KnowBe4 work?

1. Initial Assessment

To start, a simulated phishing email is sent out to your users. The system tracks how many users opened the email, clicked on the link, entered data into online forms or reported the email as phishing. The administrators can see what percentage of the employees are deceived by the email, and this gives you a base line as to how much training is needed.

2. Continuous Testing and Training

The goal of the training is for the employees to be able to differentiate between phishing mail and legitimate mail. To train the users, the administrators set up a training campaign. The campaign includes a selection of attacks that fit well with the organization’s business and past attacks. If users fail to detect the attacks, they will be prompted to follow a short online-learning class. Both the attacks and the training can be customized. Also, new content is constantly added by KnowBe4, in order to reflect the ever-changing attacks that cyber-criminals use.

KnowBe4 provides the largest selection of training materials in multiple languages. The courses are fresh, inspiring and sometimes even funny, keeping the users in a good mood as they learn. Of course, training can also be assigned to users independently of any phishing, for example as a basic training for all staff or new employees.

3. Reporting

The users improvement over time can be shown through the built-in reporting system, providing you with quantitative results to reflect the progress made thanks to the program. This means that your organization is significantly less likely to be hit by real attacks.

4. Results

Arco can provide security awareness training, by using KnowBe4’s platform, so your users are well informed and trained about the dangers of social engineering. This provides a significant improvement to your organization’s security defenses, creating a “human firewall”.

*According to a 2018 research conducted by Shred-it

By Maayan Dolev

She looks forward to studying business and marketing at university. In her spare time, Maayan enjoys art and design as well as hip hop dancing.

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